HODGSON ANTIQUES – TERMS AND CONDITIONS OF SALE
1. Introduction & Contract Formation
1.1 These Terms and Conditions apply to all purchases of goods from Hodgson Antiques via our website, email, or telephone ordering systems.
1.2 By placing an order, you agree to be bound by these terms.
1.3 For distance sales, a legally binding contract is formed only when we dispatch your items and send you a shipping confirmation email. All goods remain the property of Hodgson Antiques until full payment has cleared.
2. Delivery & Storage Requests
2.1 Delivery dates provided are estimates. We are not liable for any third-party courier delays.
2.2 If you request that we hold or store paid items at our premises past their original completion or purchase date, you agree that:
The item is deemed to have been allocated to you from the date of payment.
Any voluntary storage period exceeding 30 days renders the transaction a Final Sale
, and the items are strictly exempt from standard change-of-mind returns.3. Statutory 14-Day Right to Cancel (Returns Policy)
3.1 In accordance with the UK Consumer Contracts Regulations, you have the right to cancel your purchase and request a return within 14 days from the day after you (or a third party designated by you) physically take delivery of the goods.
3.2 To exercise your right to cancel, you must notify us in writing via email at hodgsonantiques@gmail.com before this 14-day window expires. Verbal notifications are not accepted.
3.3 Following your written notification, you have an additional 14 days to physically return the items to our premises. Returns received outside of this timeframe will be rejected
4. Condition of Returned Goods & Installation Policy
4.1 All our items are unique antiques that undergo specialized, professional electrical rewiring to meet strict safety standards.
4.2 Returned items must arrive back at our premises in their original, pristine, and completely resalable condition, packaged securely in their original packing materials.
4.3 Anti-Modification Clause: We cannot accept returns, offer store credit, or issue refunds for any items that have been altered, modified, cut, dismantled, or structurally damaged during installation or testing attempts by yourself, your electrician, or any other third-party contractor.
4.4 We reserve the statutory right to reduce your refund amount by up to 100% if the value of the goods has been diminished by handling or installation attempts beyond what is strictly necessary to inspect them.
5. Return Shipping & Insurance Liabilities
5.1 The cost of return shipping is entirely the responsibility of the buyer.
5.2 Due to the high value, fragility, and unique nature of rewired antiques, all returns must be sent via a fully tracked, signed-for, next-day courier service.
5.3 Mandatory Transport Insurance: You must purchase transit insurance matching the full retail value of the items being returned. We accept no responsibility or liability for items lost, delayed, or damaged in return transit. If an item arrives broken, no refund will be issued, and you must claim compensation directly through your chosen courier.
6. Processing Refunds
6.1 Once your return arrives at our premises, it will undergo a thorough aesthetic and electrical bench-testing inspection.
6.2 If the return is approved, your refund (excluding any premium or express delivery charges chosen at checkout) will be processed within 14 days of us receiving the physical goods back.
6.3 Refunds will only be issued to the original payment method used during checkout.
7. Faulty Goods & The Consumer Rights Act 2015
7.1 If an item develops a genuine manufacturing or electrical fault within 30 days of delivery, you are entitled to a repair, replacement, or full refund under the Consumer Rights Act 2015.
7.2 All alleged electrical or structural faults must be verified by us in our workshop before a refund or replacement is authorized. We reserve the right to request video or photographic evidence of the fault prior to return transit.
7.3 This faulty goods policy strictly excludes any defects or damage caused by accidental damage, neglect, misuse, or installation errors made by your own tradespeople or contractors.
8. Custom & Bespoke Orders
HODGSON ANTIQUES – TERMS AND CONDITIONS OF SALE
1. Introduction & Contract Formation
1.1 These Terms and Conditions apply to all purchases of goods from Hodgson Antiques via our website, email, or telephone ordering systems.
1.2 By placing an order, you agree to be bound by these terms.
1.3 For distance sales, a legally binding contract is formed only when we dispatch your items and send you a shipping confirmation email. All goods remain the property of Hodgson Antiques until full payment has cleared.
2. Delivery & Storage Requests
2.1 Delivery dates provided are estimates. We are not liable for any third-party courier delays.
2.2 If you request that we hold or store paid items at our premises past their original completion or purchase date, you agree that:
The item is deemed to have been allocated to you from the date of payment.
Any voluntary storage period exceeding 30 days renders the transaction a Final Sale
, and the items are strictly exempt from standard change-of-mind returns.3. Statutory 14-Day Right to Cancel (Returns Policy)
3.1 In accordance with the UK Consumer Contracts Regulations, you have the right to cancel your purchase and request a return within 14 days from the day after you (or a third party designated by you) physically take delivery of the goods.
3.2 To exercise your right to cancel, you must notify us in writing via email at hodgsonantiques@gmail.com before this 14-day window expires. Verbal notifications are not accepted.
3.3 Following your written notification, you have an additional 14 days to physically return the items to our premises. Returns received outside of this timeframe will be rejected
4. Condition of Returned Goods & Installation Policy
4.1 All our items are unique antiques that undergo specialized, professional electrical rewiring to meet strict safety standards.
4.2 Returned items must arrive back at our premises in their original, pristine, and completely resalable condition, packaged securely in their original packing materials.
4.3 Anti-Modification Clause: We cannot accept returns, offer store credit, or issue refunds for any items that have been altered, modified, cut, dismantled, or structurally damaged during installation or testing attempts by yourself, your electrician, or any other third-party contractor.
4.4 We reserve the statutory right to reduce your refund amount by up to 100% if the value of the goods has been diminished by handling or installation attempts beyond what is strictly necessary to inspect them.
5. Return Shipping & Insurance Liabilities
5.1 The cost of return shipping is entirely the responsibility of the buyer.
5.2 Due to the high value, fragility, and unique nature of rewired antiques, all returns must be sent via a fully tracked, signed-for, next-day courier service.
5.3 Mandatory Transport Insurance: You must purchase transit insurance matching the full retail value of the items being returned. We accept no responsibility or liability for items lost, delayed, or damaged in return transit. If an item arrives broken, no refund will be issued, and you must claim compensation directly through your chosen courier.
6. Processing Refunds
6.1 Once your return arrives at our premises, it will undergo a thorough aesthetic and electrical bench-testing inspection.
6.2 If the return is approved, your refund (excluding any premium or express delivery charges chosen at checkout) will be processed within 14 days of us receiving the physical goods back.
6.3 Refunds will only be issued to the original payment method used during checkout.
7. Faulty Goods & The Consumer Rights Act 2015
7.1 If an item develops a genuine manufacturing or electrical fault within 30 days of delivery, you are entitled to a repair, replacement, or full refund under the Consumer Rights Act 2015.
7.2 All alleged electrical or structural faults must be verified by us in our workshop before a refund or replacement is authorized. We reserve the right to request video or photographic evidence of the fault prior to return transit.
7.3 This faulty goods policy strictly excludes any defects or damage caused by accidental damage, neglect, misuse, or installation errors made by your own tradespeople or contractors.
8. Custom & Bespoke Orders
8.1 Any items that have been custom-sourced, customized, or structurally altered to your bespoke specifications at your request prior to dispatch are strictly non-refundable and exempt from standard change-of-mind returns.
9. International & Offshore Deliveries (including the Channel Islands)
9.1 Import Duties and Taxes: All orders shipped outside the UK mainland, including to Guernsey and Jersey, may be subject to local import VAT, customs duties, and clearance fees.
9.2 Customer Liability: These charges are levied by the destination country and are the sole responsibility of the customer. Hodgson Antiques has no control over these charges and cannot predict their amount.
9.3 Refusal of Delivery: If you refuse to pay the required import duties and taxes, causing the courier (e.g., DPD) to return the parcel to us, you will be liable for all costs incurred.
9.4 Deductions from Refunds: In the event of a refused delivery, the cost of the original shipping, the return shipping fees charged by the courier, and a 10% administration fee will be deducted from your final refund once the item is safely returned to us in its original condition.
10.5 Risk and Transit Insurance for Trade and Business Purchases
(a) For all Business-to-Business (B2B) transactions, trade orders, or purchases made by commercial entities (including interior designers), the risk of loss, damage, or deterioration to the goods passes entirely to the buyer immediately upon payment.
(b) While Hodgson Antiques Ltd will arrange courier transit on your behalf, we accept no financial liability for items delayed, lost, or damaged in transit once they leave our workshop premises.
(c) It is the sole responsibility of the trade buyer to ensure they have adequate transit insurance in place to cover the full retail value of the items during shipping. In the event of transit breakage, no refunds or replacements will be issued by Hodgson Antiques Ltd, and the trade buyer must claim compensation directly through the shipping carrier or their own insurance provider.
